Maintenance Request Form 1Your Details2Maintenance Request3Additional Details Unique IDUnit Number* Lease Holder Name* First Last Cell Number*Email Address* Type of maintenance*Electrical (lights, plugs, switches)Plumbing (water, sinks, toilets, damp)Carpentry (cupboards, doors, shelves)Glass (windows, sliding doors, frames, latches)Steel work (security gates)Door Locks and HandlesGas (leaks, geysers, stoves)DSTVPlease choose the electrical queryBroken switch, plug or lightNo PowerCan't load electricity (prepaid meter problem)Broken ovenOtherPlease choose the plumbing queryleaking pipeno water- hot or coldoverflowing toiletleaking tap, shower, bath or basinblocked drain and or waste pipedamp on wallsdamp or leak on ceilingsbroken toilet handleOtherPlease choose the carpentry queryBroken cupboard door hingeBroken kitchen cupboard door hingeBroken/Missing shelfBroken DrawerOtherPlease choose the lock or handle queryBroken door handleBroken lockOtherPlease choose the glass queryBroken window frameBroken window glassBroken sliding doorBroken sliding door lockOtherPlease choose the steelwork queryGate does not closeLock is brokenOtherPlease choose the gas queryGas piping damagedGeyser not workingStove plates not workingGas bottle leakingOtherDoes your prepaid meter have kilowatts/units Yes No Have you contacted Ideal Prepaid? Yes No Please add prepaid electricity voucher to your prepaid meter to add kilowatts/units If you still do not have power after loading electricity, please select yes above and complete and submit this maintenance form For prepaid meter assistance, please contact Ideal Prepaid at 0861 143 325For prepaid meter assistance, please contact Ideal Prepaid at 0861 143 325Please note that costs associated with blocked plumbing within the unit will be allocated to the tenant's account.Prepaid meter number* Hot, cold or both?*HotColdBothWhere is the shelf?* What type of lock?*Cylinder2 LeverHave you checked your gas bottle? Yes No Please explain your electrical maintenance query*Please explain your plumbing maintenance query*Please explain your carpentry maintenance query*Please explain your glass maintenance query*Please explain your steelwork maintenance query*Please explain your gas maintenance query* How many broken items?Please enter a number greater than or equal to 1.Where are the broken items? Upload a photo*Accepted file types: jpg, jpeg, Max. file size: 5 MB.Photos may be no larger than 5mb . Only jpg images are allowed.
